The probability of a successful return on such matters – not more than 40%, for this reason, collection agencies tend to such debt has been transferred to them as the basis possible. In the standard flow of "raw" Debt positive result can reach up to 60-70%, multiply it by the standard commission of 25%, and determine the minimum total amount that you need orders to reach self-sufficiency. But to return to work. Debts are sorted – it's time to move on to communicating with debtors. At the first stage of the practice call-up customers and sending SMS-reminders of the debt. The results of the first outgoing calls to allow the division of debtors on the basic types: forgetfulness – fugitive comrades, easily related to debt, and live by the principle – you take someone else's and at the time – and give their all.
Debtors due circumstances – sudden illness, job loss or other unforeseen circumstances, greatly affecting the solvency of the debtor Fighters for Justice – refuse to pay "excessive" interest charges on which they allegedly did not warn you and others. Swindlers – people who got their original loan with no intention to give. I am glad that the number of such borrowers' statistics do not exceed 10% -15%. It is clear that work with each category Debtors must be built differently. For some, enough of a conversation, explaining the adverse consequences of further delay the debt, but with a substantial proportion of non-payers still have to meet in person.
The next step – Outreach with close relatives of the debtor, posting ads in the entrance (the rate of shame to the neighbors) or post notice of unwillingness to repay debts to work (the principle is the same). Generally methods to spoil the life of a debtor in a pilot collection company many, including limiting the debtor's departure abroad. But this is the last stage of the trial. Now you do without a lawyer is not enough. That's why so many collection services provide legal company. Usually, the court takes the side of the creditor and the debtor commits to pay the entire debt, including interest and penalties. The debtor's property to seize, and it is sold at auction. But this is a technical … Typically, before the trial is not reached. For most decisive incentive to repay the debt is to obtain a subpoena. As you can see the activities of collection agencies primarily concerned with the pre-trial methods of collecting debts. And therefore particularly in demand in this business the psychological skills of working with people and a large "thick skin" – you'll hear many tragic stories not to mention the flow of aggression, inevitable in such a thankless business. Now a few words about the staff: a large collection company in addition to constant head accountant and as a rule there is a call-center (as Typically, students), Legal Department, specialists in executive production, office and travel courier. Payment of a fixed (for obzvonschikov) and piecework. Collectors (directly encountered with clients) get up to 15-20% of final remuneration for work, the lawyers – 20-30%. But it's still rough figures, and each collection firms reward system builds on its own. Well actually maybe that's all. Of course, as in any business collection activity has many well-known professionals to the nuances of the market. But to become a professional need to start somewhere. And it's better to start now while the market is relatively young and is still far from saturation …
